Shipping policy

We aim to deliver your Hapoo orders as quickly and smoothly as possible🐾

Processing Time
Orders are processed within 1–2 business days after payment confirmation.

Shipping within Australia

Each Hapoo order is carefully gift-packed with thoughtful details and surprise extras for your furry friend. 

Standard Shipping: 2–8 business days

Express Shipping: 1–4 business days

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Delays
While we always strive to meet delivery times, delays may occur due to postal service issues, public holidays, or other factors outside our control.

Contact
If you have any questions about your order, please contact us at hapoo2025@gmail.com.